It is necessary that we work by appointments. However, we reserve a limited amount of time each day so that patients with urgent needs may be scheduled and seen quickly.
In order to accommodate as many patients as possible we ask that no more than two children (well visits) be scheduled on the same day.
Cancellations If you are unable to keep your child's appointment, please notify our office 24 hours in advance. This will provide the opportunity for another patients in need of care to be seen.
Effective November 9, 2009, patients accounts will be charged a $10.00 "No-Show" fee. "No-Show" fees are not payable by your insurance carries.
Late Arrival If you expect to be more than (15) fifteen minutes late, call our office to discuss your options.
Urgent / Emergency Care
Same day appointments/ walk-ins will be seen between scheduled appointments and according to medical necessity.
After Hours Care
Should you call our office after 5:00pm your call will be answered by our answering service, which will contact the physician on call. For treatment, an urgent care facility is located within our building. Use our MapQuest service to get directions to our building.
Quality of Care
To ensure the highest quality of care we ask that only the patient and parent/guardian be escorted to the exam room. Parents, who bring other children in addition to the patient, are asked to bring a responsible adult to supervise them during the patientís examination. Thank you for your support in this request.
We make every effort to participate with most insurance plans offered to our patients. Check with our office staff about your insurance plan. Always bring your insurance card and the necessary information with you to each appointment. We require a copy of your insurance card and valid picture ID.
Fees & Payments
Payment for services rendered is expected at the time of your child's visit. Paying at the time of service allows us to pass on savings to you. We accept MasterCard, Visa, cash and checks.
Referrals must be approved by your childís Primary Care Physician (PCP), allow us three to five business days prior to your childís scheduled appointment. Unauthorized services will result in out-of-pocket expenses for you.
Prescriptions & Refills
Contact our office for refills several days in advance of completing your childís current prescription. Some prescription refills may require an office visit.